Frequently Asked Questions
What is the warranty on your products?
We offer a standard 2-year international warranty, but even if you have a problem after your warranty expires, we provide exceptional customer care and do our best to help you.
Can I use the portable detector in any car?
Generally yes, but you need to make sure that your car is not equipped with metal-plated windshield « read more
Does the portable detector protect me against any kind of threats?
Our radar detectors can detect most of the world known radars and thanks to our well-maintained GPS database, that also includes Speed Cameras. However, even though Portable Radar detector can also alert you while being measured by Laser Speed Gun, it will not provide 100% protection. In order to be completely protected, you will also need custom installed laser jammers (shifters) that block the laser beam.
How often should I update my detector?
New GPS Database is released every month. We recommend updating your detector at least every quarter. Updates are easy to do and you can find tutorial here.
Why are your detectors more expensive than others I found online?
Superior detection and top-of-the-line performance of our radar detectors are based on many years of development. We are developing our own antennas in order to detect the world most complicated radars. We are taking care of the European GPS database on our own and update it on daily basis. We are developing anti-falsing filters that no other brand on the market can dream off. We test our detectors daily on the road and thoroughly compare them with all competitors to be sure we deliver the best performance we proudly promised. We are passionate about our mission to offer the best radar protection possible and are confident that you will be satisfied with what you buy. Last but not least we care about our customers and we are always here to help.
Do I need a vertical or horizontal mount in my country and why?
In some countries, speed radars are installed vertically and in some countries horizontally, therefore, for the best performance it's good to mount the radar detector in the same way. Some kind of radars like the Multanova 6F or Gatso RT4 is best detectable in the vertical position only. Let us know in what country you will use your detector and we will advise what mount is the best for you.